Pearl Diamond Painting Kit - Halloween Highland Cow and Ghost

1. What is included in the kit?
Each kit includes the materials and essential tools needed to complete the project, along with easy-to-follow instructions.

2. Is it suitable for beginners?
Yes. Most of our kits are designed with beginners in mind and include clear, step-by-step instructions. No previous crafting experience is required.

3. How long does it take to complete?
Completion time depends on the design, size and your crafting pace. Smaller projects may take a few hours, while larger or more detailed designs may take longer. You can work at your own pace and enjoy the process over multiple sessions.

4. What age is it suitable for?
Our craft kits are generally recommended for ages 10 and above. Because the kits may contain sharp needles or small parts, close adult supervision is required for younger crafters.

5. Do I need any extra tools?
No additional tools are required. The kit includes all essential materials needed to complete the project.

6. Is it suitable as a gift?
Yes. Our craft kits make thoughtful gifts for beginners, craft lovers and anyone who enjoys relaxing creative activities. They are suitable for birthdays, holidays and other special occasions.

7. What is your return policy?
We offer a 30-day return period. Returned items must meet the eligibility requirements stated in our Return & Refund Policy. If your order arrives damaged, defective or incorrect, please contact us and we will help resolve the issue.

8. How can I track my order?
Once your order has shipped, we will send you a shipping confirmation email with tracking information. You can also check the latest delivery status through our order tracking page.

9. What if my kit arrives damaged or has missing items?
Please contact us with your order number and clear photos of the damaged product or package. If any components are missing or damaged, we will arrange replacement items or another appropriate solution at no additional cost.

10. Can you provide an invoice?
Yes. An invoice is available upon request. Please contact our customer service team with your order number and billing information, and we will be happy to assist you.

This is a thoughtfully designed craft kit intended for creative hobby use:
• This product is not a toy and is not intended for children under 10 years old.
• Younger crafters may use this kit under the supervision of an adult.
• We kindly recommend that children are supervised at all times while crafting.
• Please store all materials safely when not in use.

Additional Notes:
• Colours may vary slightly from images shown due to different screen settings and lighting conditions.
• Please allow for minor size variations due to manual measurement and the handmade nature of some components.

We hope you enjoy a safe and relaxing creative experience with your kit. 💛